Terms and Conditions

1. Acceptance of Terms

By accessing and using The Auto Factory website, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all visitors, customers, and users of our website. If you do not agree with any part of these terms, we kindly ask that you discontinue use of our website. The Auto Factory reserves the right to update or modify these terms at any time without prior notice, so we encourage you to review this page periodically.

2. Products & Pricing

All products listed on The Auto Factory website are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of a product. We make every effort to display product colors, sizes, and descriptions as accurately as possible; however, we cannot guarantee that your device's display will be perfectly accurate.

3. Orders & Payment

When you place an order with The Auto Factory, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion. Full payment is required at the time of placing your order. We accept major payment methods including Visa, Mastercard, Maestro, American Express, and Apple Pay. All transactions are processed securely through our payment gateway. In the event of a payment issue or declined transaction, your order will not be processed until payment is successfully completed.

4. Shipping & Delivery

The Auto Factory ships orders across the US and UK. Estimated delivery times are provided at checkout and are subject to change based on carrier availability and external factors beyond our control. We are not responsible for delays caused by customs, weather conditions, or courier issues. Once your order has been dispatched, a tracking number will be sent to your registered email address. Risk of loss and title for purchased items pass to you upon delivery.

5. Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items within 30 days of delivery. Items must be returned in their original, unused condition and packaging. Once your return is received and inspected, we will process your refund within 5–7 business days to your original payment method. Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect. For more details, please refer to our Refund Policy page.

6. Intellectual Property

All content on The Auto Factory website — including text, images, logos, graphics, and product descriptions — is the exclusive property of The Auto Factory and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or use any content from our website without prior written permission from The Auto Factory.

7. Limitation of Liability

To the fullest extent permitted by law, The Auto Factory shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability to you for any claim arising from your use of our website or purchase of our products shall not exceed the amount paid by you for the specific product in question.

8. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco, California. If you are accessing our website from the UK, you also agree to comply with applicable UK consumer protection laws.

9. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please do not hesitate to get in touch with us.

📍 Address: 
📞 Phone:
📧 Email: email@theautofactory.com