Privacy Policy

1. Information We Collect

At The Auto Factory, we are committed to protecting your privacy. When you visit our website or place an order, we may collect certain personal information including your name, email address, phone number, shipping address, and payment details. This information is collected solely to process your orders and improve your shopping experience with us.

2. How We Use Your Information

The information we collect is used to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, and send promotional emails and newsletters only if you have opted in. We do not sell, trade, or rent your personal information to any third parties. Your data is used exclusively to serve you better as a valued customer of The Auto Factory.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our store. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of our website.

4. Data Security

We take the security of your personal information seriously. The Auto Factory uses industry-standard SSL encryption technology to protect your data during transmission. All payment information is processed through secure, PCI-compliant payment gateways. While we take every reasonable precaution to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders such as shipping carriers and payment processors. These third parties are obligated to keep your information confidential and may only use it for the specific services they provide to The Auto Factory. We do not authorize them to use your data for any other purpose.

6. Your Rights & Choices

You have the right to access, update, or request deletion of your personal information at any time. If you wish to unsubscribe from our marketing emails, you can click the "unsubscribe" link at the bottom of any email or contact us directly. For any privacy-related concerns or requests, please reach out to our customer support team at email@theautofactory.com and we will respond within 2 business days.